Refund policy
Bella X Belico Return Policy
All sales are final unless otherwise stated below. We want you to love your Bella X Belico pieces, so eligible items may be returned for store credit only.
Return Guidelines
- Returns must be requested within 7 days of delivery or purchase.
- Items must be unworn, unwashed, unused, and in their original condition.
- Items must have all original tags attached.
- Items must be free of makeup, deodorant, perfume, stains, pet hair, or other signs of wear.
- Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
- Store credit will be issued after the returned item has been received and inspected.
- Store credit does not expire.
- Original shipping fees are non-refundable.
- Bella X Belico reserves the right to deny a return if the item does not meet these requirements.
Exempt Items — FINAL SALE
The following items are FINAL SALE and cannot be returned or exchanged for store credit:
- Bodysuits
- Lingerie or intimate apparel
- Swimwear
- Undergarments
- Jewelry
- Accessories
- Sale or clearance items
- Items purchased with a promotional discount, when specifically marked FINAL SALE
- Items purchased at pop-up events or in-person sales, unless otherwise stated at the time of purchase
Final sale items are not eligible for returns, exchanges, refunds, or store credit.
Instructions for Returns
To request a return, please contact us at [your email address] within 7 days of receiving your order.
Please include:
- Your full name
- Order number
- Item(s) you would like to return
- Reason for the return
- Photos of the item if it is damaged or defective
Once your return request is approved, you will receive instructions on where to send your item.
Please do not send items back without receiving return approval first.
After we receive and inspect your return, eligible customers will receive store credit for the purchase price of the returned item. Store credit will not include the original shipping cost.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery and provide photos of the item